Terms of service

Last updated: 13 November 2026 · Provider: Hardnetics LLP, India.

1. Agreement

By using ContractProof QA you agree to these terms and any signed order or pilot scope. If you use the service for an employer, you confirm you are authorized to accept them.

2. Pilot scope

The pilot is limited to the workspace, sites, inspections and deliverables stated in the pilot scope. Features described as planned, including subscriptions, portals, integrations and native distribution, are not part of the pilot.

3. Accounts and access

• You are responsible for authorized users, credentials and MFA devices.
• Owners must not share accounts or bypass role controls.
• You must notify us promptly of suspected compromise.

4. Customer data

You retain ownership of your workspace content and grant us a limited license to host, process and back it up to provide the service. You are responsible for having the right to upload photos, checklists and customer information, including any required notices or consents.

5. Acceptable use

Do not use the service to break the law, infringe rights, upload malicious code, attempt cross-tenant access, probe the service without permission, or store prohibited sensitive data such as payment card numbers or government identifiers.

6. Availability

The pilot is provided as-is. There is no uptime SLA, no 24/7 support and no guarantee of uninterrupted service. Maintenance, provider incidents and email limitations may affect availability.

7. Fees and payment

Pilot fees, taxes and payment terms are stated in the pilot scope. Subscription pricing is not offered until agreed in writing. Late or failed payments may suspend access after notice.

8. Intellectual property

We retain rights in the software, design and documentation. You retain rights in your content. Feedback may be used to improve the product without obligation.

9. Confidentiality

Each party will protect the other’s confidential information and use it only for the engagement. This does not cover information that is public or independently developed.

10. Termination and data

Either party may terminate the pilot on written notice. On termination, access ends and you may request an export. Account deletion and organization closure follow the documented lifecycle and may retain records required by law or contract; evidence is not silently purged.

11. Liability

To the maximum extent permitted by law, neither party is liable for indirect or consequential loss. Our aggregate liability is limited to the fees paid for the affected pilot period. Nothing limits liability that cannot be limited by law.

12. Governing law

These terms are governed by the laws of India. Courts in India have exclusive jurisdiction, unless a signed agreement says otherwise.

13. Changes

We may update these terms; material changes will be posted with a new date. Continued use after the effective date constitutes acceptance.

14. Contact

Use the contact page for notices.